Privacy Policy
Privacy Policy – Magaselona Website & App
This Privacy Policy helps you understand how we collect, use, and protect your data when using the Magaselona website and mobile application.
We are committed to protecting your privacy and reserve the right to amend this policy at any time. Any material changes will be communicated via email (if you are registered) or through an in-app notification, in addition to updating this page.
What Data Do We Collect?
When you visit our website or use our app, we may collect the following data:
- Your IP (Internet Protocol) address.
- Contact details such as your name, phone number, and email address.
- Your preferences and interests related to our services.
- Behavioral data on how you interact with our website or app (such as pages visited and time spent).
Why we collect your data?
We collect your data for several reasons:
We collect your data for the following purposes:
- To enhance your experience and better understand your needs.
- To improve our products and services.
- To contact you via email with offers and updates (with your consent).
- To invite you to participate in surveys and market research.
- To personalize our website and app based on your preferences and behavior.
Data Protection and Security
We are committed to securing your data and keeping it confidential by using the latest technologies and software to prevent unauthorized access, data loss, or theft.
Data Controller
Magaselona is the data controller responsible for your information.
For inquiries or to exercise your rights, you may contact us at:
Email: Info@magaselona.com
Phone: +971 50 3030 253
Address: Al Ain – United Arab Emirates
Data Protection Officer (DPO)
Magaselona has appointed a Data Protection Officer (DPO) to oversee compliance with privacy standards and handle any inquiries regarding your data.
You may contact the DPO at:
Email: DPO@magaselona.com
Phone: +971 50 3030 253
Address: Al Ain – United Arab Emirates
Complaints Procedure
If you have any concerns or complaints regarding how your data is collected or used, you may contact our Data Protection Officer (DPO) directly using the contact details provided above.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by local laws. After that, your data will be securely deleted or anonymized.
Your Rights as a User
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw your consent to data processing at any time.
Sharing Data with Third Parties
We may share your data with third-party service providers (such as payment gateways or analytics companies) only as necessary to deliver our services.
We ensure that these third parties comply with data protection standards.
We will never sell or rent your data to third parties without your consent unless required by law.
Cross-Border Data Transfers
Your data may be stored or processed outside the UAE. Any cross-border data transfers will comply with applicable local and international data protection laws.
Children’s Privacy
We do not knowingly collect personal data from children under the age of 16. If we discover that we have collected such data without parental consent, we will delete it immediately.
Our Cookies Policy
Once you agree to allow our website to use cookies, you also consent to the use of data it collects regarding your online behavior (analyzing web traffic, which web pages you spend the most time on, which websites you visit).
The data we collect using cookies is used to customize our website to your needs. After the data is used for statistical analysis, the data is completely removed from our systems.
Please note that cookies do not allow us to control your computer in any way.
They are used strictly to monitor which pages you find useful and which you do not so that we can provide you with a better experience
Our website contains links to other websites. If you click on these links, we will not be responsible for protecting your data and privacy.
Visiting those sites is not governed by this Privacy Policy Agreement.
Be sure to read the privacy policy documentation for the website you go to from our website
Restriction of collecting of your personal data
At some point, you may want to restrict the use and collection of your personal data. You can achieve this by doing the following:
When filling out forms on the website, be sure to check if there is a box that you can leave unchecked,If you do not want to disclose your personal information
If you have already agreed to share your information with us, please feel free to contact us via email and we will be more than happy to change this for you.
We will not rent, sell or distribute your personal information to any third parties,
Unless we get your permission. We may do so if forced by law.
Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy
Account Deletion
Users can request account deletion by doing the following:
App > other > profile > Delete account.
Following these steps means a complete erasure of all user data from magaselona servers.